I have over 20 years experience in agency and consultancy management, having worked as both a Production and Operations Director. I’ve spent the last 20 years setting up projects, systems and processes for agencies and organisations.
I'm a trained systems analyst with an MSc in Information Systems, a PRINCE 2 qualified project manager and a certified agile Scrum Master. I thrive on helping teams work out what systems, processes and reporting they need to be effective and to deliver high quality work for their clients.
Prior to setting up Resultant Success, I was Operations Director at Brilliant Noise, and previously Production Director at Cogapp. I have worked with commercial clients including Nike, BMW and Porsche, and for cultural and governmental organisations including the British Library, the Metropolitan Museum of Art (New York) and the Home Office.
I have managed project management, HR, technical support and finance functions. I have been a member of two senior leadership teams and a board advisor. I understand the importance of timely and comprehensive management information to make informed decisions.
I'm also an experienced facilitator, user researcher and staff trainer. I enjoy working with teams to make sure they are properly supported by the systems and processes they need.